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Terms and Conditions


At Chopt-up Industries, we want to make the whole shopping process as easy as possible. Below you will find our ordering and return policies. Our goal is to provide you with the best product possible. We design and manufacture our products to the highest quality. And we stand behind every product that we sell. All Chopt-up Industries products are made in the USA.

Chopt-up Industries welcomes MasterCard and Visa Credit Card or PayPal when ordering through our secured Online Shopping Cart. At the time of your order, you will be asked for your shipping address, billing address and credit card information, which will be verified, authorized and then completed through our secured server. Chopt-up Industries does not accept credit cards from a bank outside the United States.

Chopt-up Industries makes every effort to get you order out in a timely manner. Most orders will be shipped within 24-72 hours. Please allow 3-7 days shipping time. Special and custom orders may take longer to process. Backorders: If an item is on backorder, you will be notified immediately by e-mail. Chopt-up Industries will not cancel any backorder unless we are notified by the customer to cancel the order.

Sizing: When ordering a Cotton Twill or Black Denim Chopt-up jacket, order one size larger than you wear. If you wear a large shirt, then you order an X-Large jacket, etc. Also, please review the sizing chart under Sizing Information.

Sales Tax:
We are required to collect sales tax on all purchases shipped in the State of California.

Returns and Exchange:
Chopt-up Industries has a 15-day of receipt return policy and will be based on the Delivery Confirmation date stated by the shipping service. Requested returns after that date will not be accepted. We will refund the merchandise amount to your original method of payment or provide you with a product exchange. Please allow 30-days for credits on returns. All item(s) returned must be in absolute unused, in new condition and in re-sale condition with all tags attached. Any item(s) that have been returned and are in used condition will be sent back to the buyer at the buyer’s expense. Customers are responsible for the cost of the shipping and handling on returned items to Chopt-up Industries. All returns or exchanges must have a Return Authorization Number. Please e-mail customer service requesting a RM#, CS@chopt-up.com. Once you have been approved, you will receive confirmation e-mail. When returning merchandise, please fill-out completely the return form including a contact person and a reason for the return or exchange. Return Form Send all returns to the following address: Chopt-up Industries P.O. Box 10146 Oakland, CA 94610 Attn: Returns All merchandise that is sent by Chopt-up Industries is inspected for accuracy and condition. We will happily exchange or refund any item that was found defective or incorrect. In the event that an incorrect item was shipped or if a product is defective, we will refund your shipping charges to your credit card.

Cancellation Policy:
Your order is placed through our automated shopping cart system. The moment your order is received by Chopt-up Industries, the details of your order is recorded, your credit card payment has been authorized and your order is being processed. Our policy prohibits order cancellations once you have authorized an order. Freight Claims: All orders are carefully inspected and packaged before shipment. Damage occurring in transit must be reported to the carrier. All responsibility for damage or shortages after leaving our warehouse lies with the carrier and not with Chopt-up Industries. Prices: All prices, terms and conditions are subject to change without notice. Customer Service: Please direct all inquiries or comments to CS@chopt-up.com or by mail: