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How do I return an item?

Chopt-up Industries has a 15-day of receipt return policy and will be based on the Delivery Confirmation date stated by the shipping service. Requested returns after that date will not be accepted. We will refund the merchandise amount to your original method of payment or provide you with a product exchange. Please allow 30-days for credits on returns. All item(s) returned must be in absolute unused, in new condition and in re-sale condition with all tags attached. Any item(s) that have been returned and are in used condition will be sent back to the buyer at the buyer’s expense. Customers are responsible for the cost of the shipping and handling on returned items to Chopt-up Industries. All returns or exchanges must have a Return Authorization Number. Please e-mail customer service requesting a RM#, CS@chopt-up.com. Once you have been approved, you will receive confirmation e-mail. When returning merchandise, please fill-out completely the return form including a contact person and a reason for the return or exchange.

Send all returns to the following address:

P.O. Box 10146
Oakland, CA 94610.
Thank you.